Privacy Policy
Lily and Vine Creations
This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect the following information when you use our website:
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Name, email address, phone number
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Billing and shipping address
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Payment information (processed securely through third-party providers)
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Order details and customization information
2. How We Use Your Information
Your information is used to:
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Process and fulfill orders
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Communicate about your order
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Provide customer support
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Improve our website and services
3. Payment Security
We do not store full payment details. Payments are processed through secure third-party payment providers.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information with:
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Shipping carriers (to deliver your order)
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Payment processors
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Service providers necessary to operate our business
5. Cookies and Tracking
Our website may use cookies to:
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Improve user experience
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Track website performance
You may disable cookies through your browser settings.
6. Data Retention
We retain personal information only as long as necessary to:
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Fulfill orders
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Comply with legal obligations
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Resolve disputes
7. Your Rights
Depending on applicable law, you may have the right to:
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Request access to your data
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Request corrections or deletion
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Opt out of marketing communications
8. Data Security
We implement reasonable safeguards to protect your personal information but cannot guarantee absolute security.
9. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.